Shipping Policy

How much is the shipping cost?

The price depends on the weight of product, the destination, the shipping method, and other considerations. Detailed pricing information is visible when placing an order.

Choose the correct destination, then select the shipping method, to obtain an accurate shipping cost.

Normally, after the order is paid, the warehouse takes 3-8 working days to process your order (except for pre-sale items). This includes preparing your items, performing quality checks, and packing for shipment.Please note that due to high volumes and extreme weather conditions, end-of-year processing and shipping times may be affected.

Below are all the details about our shipping:
1. Transportation methods
(I) International express
We work with well-known international express companies such as DHL, UPS, FedEx, IB and EMS to provide you with fast and reliable transportation services. International express usually delivers within 3-7 working days (remote areas or force majeure may be delayed), which is suitable for customers who need to receive the goods urgently. You can choose this transportation method when placing an order, and the freight will be automatically calculated based on the weight of the package and the destination and displayed on the order page.
(II) International post
International postal service is also one of our common transportation options, including registered parcels, EMS, etc. The price of registered parcels is relatively economical, and the general delivery time is about 7-20 days; EMS is between international express and registered parcels in terms of speed, and can usually be delivered in 5-10 days. When you place an order, the system will provide the corresponding international postal transportation cost estimate based on your delivery address and the weight of the goods.
(III) Dedicated line logistics
We also provide dedicated line logistics services for specific countries or regions, such as [name of a certain region dedicated line]. This mode of transportation is optimized for specific markets, achieving a good balance between transportation efficiency and cost, and the delivery time is about 5-15 days. You can check whether there is a dedicated logistics option suitable for your area during the shopping process, and understand its specific freight standards.
2. Transportation range
Currently, our clothing products can be shipped to most countries and regions in the world. However, due to special circumstances such as politics, economy, and law in some countries or regions, there may be some areas where transportation services are temporarily unavailable. When you place an order, if your delivery address belongs to such a restricted area, the system will prompt you and cannot complete the order submission. We will regularly evaluate and update the transportation range to try our best to meet the needs of more customers.
3. Transportation time estimate
As mentioned above, the transportation time of different transportation methods varies. However, it should be noted that the transportation time is only an estimate, and the actual delivery time may be affected by many factors, such as the complexity of customs clearance procedures, local holidays, natural disasters or other force majeure events. We will provide you with logistics tracking information after the order is shipped, and you can check the real-time transportation status of the package through the official website of the logistics company or the order tracking page of our store.
4. Transport packaging
In order to ensure that the clothing you purchase is not damaged during transportation, we use professional packaging materials and methods. Each piece of clothing will be packaged separately, and then reasonably combined and packed or bagged according to the order quantity and size. We will add an appropriate amount of cushioning materials, such as bubble film, foam board, etc., during the packaging process to protect the clothing from possible damage such as squeezing and collision. At the same time, we also pay attention to environmental protection and try to use recyclable or degradable packaging materials.
5. Logistics tracking
Once your order is shipped, we will send the logistics order number and the corresponding logistics company information to your registered email or order details page. You can use this information to track the logistics on the official website of the logistics company to keep track of the location and transportation progress of your package at any time. In addition, the order tracking page of our store will also update the logistics information synchronously, which is convenient for you to query in one stop.
6. Transportation insurance
In order to protect your rights and interests, when you choose the international express transportation method, we will automatically purchase transportation insurance for your package, and the insurance amount will be based on the value of the goods. If the package is lost or damaged during transportation, you can contact our customer service team in time, and we will assist you in applying for claims from the logistics company and make corresponding compensation according to the insurance terms. For orders that choose international postal or dedicated logistics, if you want to purchase additional transportation insurance, you can contact customer service when placing an order, and we will provide you with relevant insurance service options and cost information.
This transportation policy will take effect from the date of publication. If there are any changes, we will notify our customers in advance on the store announcement page. Thank you for your support and trust in our store!